Customer Care

DII Insurance Clients –

Please use DII Client Access to view/pay your bill, contact your agent, issue auto ID cards and insurance certificates, manage vehicles/drivers, report and manage claims, and view all policy documents in one easy to use location.

The Hartford Policy Holders –

DII has partnered with The Hartford to allow direct management of policies and communication inside the Hartford’s “My Account” portal. Simply login to and view/pay bills, complete annual insurance audits, create certificates of insurance, report & manage claims, and access policy documents in just a few clicks.

Don’t have your DII Client Access login?

Please contact your Agent to access your login credentials. In the meantime, you can report a claim using the button below:

Direct Claims and After Hour Reporting

If our office is closed after 4:45 pm Monday through Friday, on a holiday, or over the weekend, please choose the Claims Phone Directory of Insurance Companies and call the appropriate number for your carrier. You will be able to report the claim immediately 24/7 and will be instructed how to proceed.

You are about to be redirected to the DII web portal at:

Client Access - 24x7

Contact Us

Diversified Insurance Industries
307 International Circle, Suite 610
Hunt Valley, Maryland 21030